4.8/5
4.8 /5
1,128 Reviews

Google
3.0/5
May 13, 2026
Google Bluegrass Surgery and Laser Center

Pre-procedure wait times totally unacceptable. Front desk informed waiting area (full with no available seats) everone should expect 1 hour wait on arrival. In addition, there was additional 1.5 hour delay on top of known 1 hour normal wait. This is a flow and scheduling issue when you "know" people are coming in an hour early and unnecessary. Poor patient satisfaction indicator. It is a shame too because care in the back was excellent.

Google
5.0/5
May 13, 2026
Google Bluegrass Surgery and Laser Center

Google
5.0/5
May 13, 2026
Google Bluegrass Surgery and Laser Center

Very, very crowded and the initial wait was a bit long but that was due to scheduling issues on their end. The wait was over an hour after my appointment time before they called me back. Once I got back to the actual prep room, things couldn’t have been better. They are so efficient, kind, professional and thorough it amazes me. Very clean and well run facility. I’ve been through two surgeries and they’re the best.

Google
3.0/5
May 12, 2026
Google Bluegrass Surgery and Laser Center

Everyone was very very nice. But waiting for about two hours after being prepared for my cataract surgery was just not right. Would have preferred to stay in the waiting room with my husband until closer to my turn.

Google
5.0/5
May 12, 2026
Google Bluegrass Surgery and Laser Center

I have had both Cataracts removed from both eyes almost painless and I am seeing so much better so pleased to wish I had done it years ago. Staff and doctors are spectacular.